FAQs
- How long does shipping take?
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All orders are processed and shipped out within 2 business days after order has been placed. Orders are sent using Australia Post with tracking numbers. Please alow 3-7 business days to receive your order. Delivery times may vary depending on peak times and high volumes. Please contact us if you have any issues with the delivery of your package.
- How do I return item for a refund?
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Send back your item within 30 days in original packaging to receive a full refund. Buyer pays return postage with tracking. We are not responsible for any returns lost in the post that have been sent without a tracking number.
- Do you ship worldwide?
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Yes - however shipping charges will apply to any orders delivered outside of Australia. Customers from outside of Australia will need to contact info@campaq.net to check the cost of the international postage before purchase.
- Are Gift Cards digital only?
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Yes - Gift Cards are digital only and delivered to an email address provided. We do not post any physical gift cards.
- Do Gift Cards Expire?
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No - Gift Cards do not have an expiration date. So you can use them whenever you want.